The time I need to prepare an order for shipping varies. For details, see individual items.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 5 days of delivery
Ship items back to me within: 7 days of delivery
Request a cancellation within: 24 hours of purchase
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Please contact me if you have any problems with your order.
Our current ship time is 1-2 weeks (+shipping). If you have a certain date you need your order by, we offer a "RUSH MY ORDER" shipping upgrade at checkout.
Our shelves can hold 50+lbs; however, they must be installed into at least one stud and all additional screws provided must be installed to give it the most support possible. If studs are not available, we recommend using drywall anchors (that will be provided complimentary upon request).
Yes! Follow us on Instagram: @theheartlandwoodco
We happily accept custom orders! Message us today to get a quote.
Please note that custom orders are final sale. We are not able to accept returns for custom orders (custom builds, sizing or stains, etc) as we are not able to resell these items and cannot restock them in our inventory.
Our Floating Shelves are built hollow and come with a custom bracket specific to the dimensions of the shelf. The bracket screws into the wall and the shelf slides over completely concealing the bracket. Easy installation!
The listing is priced per (1) shelf. You can select your desired quantity from the drop down on the listing or in your cart at checkout.